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Have a question about the StoryLoop platform, feedback to share, or need help with your child's routine? Our dedicated team is here to gently support you 7 days a week.
Assistance with story personalization, 432 Hz acoustics, and bedtime transition tips.
Technical assistance for syncing your RSS feeds to Yoto Make Your Own cards or MP3 players.
Exercise your rights to access, rectify, and immediately delete your voice samples.
Availability and Response Times
Our team is committed to processing your requests within 24 business hours, Monday through Sunday. For any urgent questions regarding an active subscription or blocked access at bedtime, our on-call teams respond with priority.
Quick Frequently Asked Questions
Before sending a message, please consider checking our complete Frequently Asked Questions, where you'll find details on how the Parent Voice Studio works, OLED Black Screen mode, and our no-commitment subscription plans.